Refund Policy

Last updated: August 29, 2026

This Refund Policy explains when you are entitled to a refund for a paid JobEJ plan and how to request one. It forms part of our Terms of Service.

1. Lifetime Plans

Lifetime plans are a one-time payment and are covered by a 14-day money-back guarantee.

• You may request a full refund within 14 days of your purchase date, for any reason.
• After 14 days, no refunds will be issued for lifetime plans.
• Once a refund is issued, access to lifetime plan features ends and your account reverts to the Free plan.

2. Recurring Subscriptions

Monthly and annual subscriptions are billed in advance.

• No refunds are provided for partial billing periods.
• You may cancel at any time from your account settings. Your paid features remain available until the end of the billing period you have already paid for, after which your account reverts to the Free plan.
• Cancelling stops future charges; it does not refund the current period.

3. Duplicate and Erroneous Charges

If you are charged more than once for the same plan, or believe you have been charged in error, contact us and we will investigate and refund any incorrect charge in full, regardless of the time limits above.

4. How to Request a Refund

You can request a refund in either of these ways:

• Use the refund option in your account settings, under the billing section; or
• Email us at jobej@kamazoun.com from the email address associated with your account.

Please include your account email and, where possible, the transaction or order reference. We aim to respond to all refund requests within 3 business days.

5. How Refunds Are Issued

Approved refunds are returned to the original payment method used for the purchase. Once processed, funds typically appear within 5–10 business days, depending on your bank or payment provider. We do not charge a fee for processing a refund.

6. Service Discontinuation

If JobEJ ceases operations, lifetime plan holders will receive at least 90 days advance notice and the ability to export all of their data before the Service is discontinued.

7. Contact

For any question about this Refund Policy, contact us at jobej@kamazoun.com.